Answers to common questions about my digital products
Lightroom Presets
WHAT ARE LIGHTROOM PRESETS?
Lightroom presets are simply one click filters (similar to those you find on Instagram when you are about to post a photo) to edit your images. Presets are useful as you can apply them to a variety of images all while maintaining a consistent look and feel to your photos.
HOW DOES IT WORK?
1. Purchase The Endless Adventurer preset pack by clicking here.
2. You will receive an email with a download link. By clicking the link, you will be able to start the download of the .zip file. This link will be accessible for 24 hours following your purchase.
3. The zip file will appear in your download folder.
4. Unzip the file and you will have access to the .dng files (for mobile) and the .xmp files (for desktop) as well as two PDF files explaining how to install all the presets on 1) your mobile phone and 2) your desktop.
5. Install the presets on your desktop and mobile app and apply them on your photos. Keep in mind that your images might need additional adjustments (white balance, temperature, exposure, graduated filter and adjustment brush).
6. Share your images on social media, if you’d like by tagging me @muriellebanackissa in them.
HOW DO I INSTALL PRESETS?
I include two PDFs explaining how to install presets on your desktop and mobile to make it super easy for you to do so. If you have any additional questions regarding the installation of presets, you can always email me at muriellebanackissa@gmail.com
CAN I USE THESE PRESETS ON ANY IMAGE?
Absolutely! Keep in mind that many factors will influence how a preset will look on your images (the lighting, the initial color, the subject being photographed etc.), that is why you might have to do a little bit of additional tweaking of your images after applying a preset to them. I suggest playing with your image’s exposure, color balance, temperature and applying graduated filters and adjustment brushes as needed.
DO THESE PRESETS WORK ON JPEG & RAW IMAGES?
Yes, they do. However, the result will differ slightly based on the format of your images. When applying a preset to a RAW image, which is an uncompressed photo format, your image will have a lot more color subtleties compared to if you had applied it to a JPEG image. Therefore, I recommend applying these presets to RAW images to have higher quality results.
WHAT VERSIONS OF LIGHTROOM WILL THESE PRESETS WORK ON?
These presets will work on Lightroom Classic, Lightroom CC and the Lightroom mobile app.
Ebooks
WHAT IS THE FORMAT OF YOUR EBOOKS?
Both my ebooks and freebies are in PDF format and therefore can be read on a computer, a tablet, and most e-readers (although these are not recommended as my ebooks feature external links).
DO I NEED SPECIAL SOFTWARE TO READ YOUR EBOOKS?
You will need a Reader software such as Adobe Acrobat Reader or Preview on Mac.
CAN I PRINT MY EBOOKS?
Absolutely, feel free to do so.
ONCE I HAVE PURCHASED MY EBOOK, WILL IT ALWAYS BE AVAILABLE?
Yes, once you have purchased the ebook, it is yours. It will remain on the devices on which you’ve transferred it to until deleted.
Misc
DO YOU OFFER REFUNDS OR EXCHANGES?
Unfortunately, I cannot offer any refund or exchange for my presets or ebooks, due to their digital nature.
WHAT CURRENCY DO YOU USE?
All my digital products are in USD.
WHAT PAYMENT METHODS TO YOU ACCEPT?
I accept all credit cards (Visa, MasterCard & Amex) as well as Apple Pay.
If you have any additional questions, contact me by email at murielle@muriellebanackissa.com.